SUPPORT / REMOTE SESSION

Connect with your technician.

When your Fatech technician asks you to connect, use Splashtop SOS to start your remote support session.

The download opens on Splashtop’s website.

THREE SIMPLE STEPS

Ready when you are.

Download the tool.
Choose the version for your device on the Splashtop download page.
Open Splashtop SOS.
Follow the instructions on your screen.
Share your session code.
Give the code to the Fatech technician you are speaking with.

Need to request help first? Contact the help desk.